Managing Principal, Capco
Toby is a Managing Principal in the Digital Wealth practice of Capco, where his area of expertise lies within digital and mobile transformations to improve customer experience and boost profitability. From his induction to the Financial Services world at HSBC, Toby has amassed a varied project portfolio covering proposition development, online trading platform design and delivery, in addition to business analysis for the Cards (Debit and Credit) and Mortgage products. He also holds ISEB Certifications in Modelling Business processes, Requirements Engineering, IT enabled business change and Business analysis essentials.
Since joining Capco, Toby has focused on the evaluation and implementation of digital strategies and how financial institutions can leverage these technologies to deliver and exceed their customers’ expectations. He builds practice partnerships with digital innovation companies to enhance our customer offerings.
Toby is a graduate of Loughborough University, with a Masters from Oxford University. A seasoned rugby player, he is also Six Sigma green belt trained and currently resides in New York.