Head of Digital Product Development and Customer Experience, Wells Fargo Advisors Direct and Full Service Business
Paresh Mutha is the Head of Digital Product Development and Customer Experience for Wells Fargo Advisors Full Service as well as their Direct/Digital Investing Business. He comes to Wells Fargo Advisors from Capital One where he was the Head of Digital Product Management leading the digital product, analytics, and customer experience for Card Partnerships. He also led the agile transformation from waterfall development and leveraged empathy research & user centered design practices as a standard to get “closer” to the customer.
Prior to joining Card Partnerships, he ran Business Development for Capital One Labs, where he explored new products, technologies, and emerging business models through strategic alliances with investors, universities, and startups.
Paresh received his Bachelors in Industrial Engineering from North Carolina State University in Raleigh, NC. He currently serves on the Board of Directors of Hope Haven, Inc., a large non-profit based in Charlotte, NC, and resides in Charlotte, NC with his family.